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iOS and iPadOS enrollment, COD/ Profile installation

Learn how to enroll iOS and iPadOS devices with an enrollment profile (COD).

Prerequisites

  • The iOS or iPadOS needs to be supervised before enrollment.

Device supervision guide

Before You Start

Company-owned iPhones and iPads can be securely enrolled into Trio using Profile Installation (COD).
This method applies organization-wide configurations, installs company apps automatically, and enforces device-wide security controls.

COD enrollment is ideal for corporate-managed devices that require consistent policy enforcement and remote management capabilities. Once the enrollment profile is installed, the device will be monitored and managed under Trio.

There's a video guide to this document as well.

Step 1: Scan the Enrollment Profile

  1. On the iPhone or iPad, open the Camera app.

  2. Scan the Trio enrollment QR code provided by your IT admin.

  3. When prompted, tap the link to open it in Safari.

  4. The enrollment profile will begin downloading automatically.

Step 2: Install the Profile

  1. Open Settings > General > VPN & Device Management.

  2. Select the downloaded Trio enrollment profile.

  3. Tap Install in the top-right corner.

  4. Confirm installation when prompted.

Step 3: Agree to Terms and Allow Notifications

  1. After installation, open the Trio Agent when prompted.

  2. Review and accept the Terms of Service.

  3. When the system asks to allow notifications, tap Allow to enable management alerts.

Step 4: Enable Location Access

  1. When prompted, tap Go to Settings to adjust location permissions.

  2. Navigate to Settings > Privacy > Location Services.

  3. Find Trio Agent in the list.

  4. Select Always Allow to grant full location access for accurate device management.

Step 5: Complete Enrollment

  1. Return to the Trio Agent.

  2. The device will complete setup automatically and confirm:

    “Your device is managed by Trio.”

  3. Enrollment is now complete.

Next Steps

Immediate actions:

  • Verify the device appears under Fleet → Enrollment → Recent Enrollments in your Trio dashboard.

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