Prerequisites

Required permissions: Admin or Staff role with enrollment access
Supported platforms: Android (Non-Enterprise, Device Owner mode)
Device type: Company-Owned or BYOD
Supported OS: Android 6.0 (Marshmallow) or later
Network requirements: Stable internet connection
Additional requirements:
- A PC or Mac with Trio Connect installed
- USB cable for connection
- Access to the Trio panel

Before You Start

This enrollment method lets admins set up Android devices in Device Owner mode using Trio Connect via USB. It provides full control with policy enforcement, app delivery, location tracking, and remote management for corporate devices.

Ensure the target device is unlocked and that both Developer Options and USB Debugging are enabled before starting. On the admin side, make sure Trio Connect is installed with all dependencies.

Step 1: Enable Developer Options

On the Android device, go to Settings › About phone.
Tap the Build number (or OS version) 6–7 times until the message “Developer mode has been enabled” appears.

Step 2: Turn On USB Debugging

Go to Settings › Developer options.
Toggle USB debugging to On.
Confirm the authorization prompt on the device.

Step 3: Install Trio Connect (on PC or Mac)

On the admin’s computer, download and install Trio Connect.
If a security prompt appears on macOS, open System Settings › Privacy & Security, scroll to the alert, and select Open Anyway.
For Windows users, the installer runs directly without additional configuration.

Step 4: Download Dependencies

Open Trio Connect on the computer.
When prompted, click Download & Install Dependencies.
Wait for the installation to finish before proceeding.

Step 5: Connect the Device

Connect the Android device to your computer using a USB cable.
Ensure the device is unlocked.
When prompted on the phone, select Trust.
Confirm that the connection status in Trio Connect changes to “Connection found.”

Step 6: Provision the Device

In Trio Connect, click Start the Process.
The tool will install the Trio Agent and assign Device Owner permissions automatically.
Wait for completion before disconnecting the device.