Prerequisites
Required permissions: Fleet management access
Supported platforms: iOS, Android, macOS, Windows
Time estimate: 2-5 minutes per task
Additional requirements: Understanding of device management concepts
Before You Start
The Kiosk Mode interface serves as the central hub for creating, managing, and deploying kiosk configurations across your device fleet. This interface provides both overview and detailed management capabilities for all your kiosk policies.
Kiosk configurations lock devices into specific operational modes, restricting user access to predetermined applications or functions. Proper management through this interface ensures consistent device behavior across your organization.
Familiarize yourself with your organizational requirements before creating or modifying kiosk configurations.
Step 1: Access Kiosk Mode Interface
Navigate to Fleet > Kiosk Mode
Expected result: Kiosk Mode interface loads with current state
Interface States
Empty State (First Time Access):
Displays "No Kiosk settings yet" message
Shows guidance: "After adding new Kiosk settings, they will appear here"
+ Create button prominently displayed for first configuration
Populated State (Existing Configurations):
Table view showing all existing kiosk configurations
Search functionality with "Search in name" field
+ Create button for additional configurations
Grid/List view toggle options
Step 2: Review Existing Configurations
Kiosk List Overview
The main table displays essential information for each kiosk:
Column Information:
Name: Kiosk configuration identifier
OS: Platform compatibility tags (iOS, macOS, Windows, Android)
Description: Optional configuration details (Lorem ipsum placeholder shown)
Assigned to: Assignment status with counts
Assignment Status Display
Assignment Indicators:
"Assign" button: Unassigned kiosk available for deployment
Number badges: Show AutoPilot and device assignments
Blue badge with layers icon: AutoPilot count (e.g., "20")
Blue badge with device icon: Device count (e.g., "1239")
Search and Filter Options
Use Search in name field to locate specific configurations
Browse through configurations using table navigation
Expected result: Filtered results update dynamically
Step 3: Create New Kiosk Configuration
Initiate Creation
Click + Create button
Expected result: Kiosk creation interface opens
Creation Interface Layout
Platform Selection:
Tab interface with platform options: Android, iOS, iPad OS, macOS, Windows
Select target platform to configure
Configuration Fields:
Kiosk name: Enter descriptive identifier in "Sample name" field
Description (Optional): Add detailed configuration notes
Kiosk Type Selection: Available types vary by platform but include:
Single app: Lock to one application
Multi app: Allow multiple selected applications
Digital signage display: Media presentation mode
Website Kiosk: Browser-based restrictions
Peripheral Settings: Device setting access control
Background apps: Background process management
Configuration Process
Select kiosk type from left sidebar
Click + Add configuration button when prompted
Follow platform-specific configuration steps
Expected result: Configuration interface loads for selected type
Step 4: Manage Existing Configurations
Access Configuration Actions
Locate target kiosk in the list
Click three dots (⋯) menu on right side
Expected result: Actions menu displays with options
Available Actions
Action Menu Options:
Assignment: Manage AutoPilot and device assignments
Details: View comprehensive configuration details
Delete: Remove configuration from system
Assignment Management
Click Assignment from actions menu
Expected result: Assignment interface opens for AutoPilot and device management
View Configuration Details
Click Details from actions menu
Expected result: Detailed configuration view opens with Settings, AutoPilot, and Devices tabs
Step 5: Delete Kiosk Configurations
Initiate Deletion
Click Delete from actions menu
Expected result: Deletion confirmation dialog appears
Deletion Scenarios
Assigned Kiosk Deletion:
Dialog shows "Delete Kiosk?" with assignment details
Kiosk Assignment section displays:
AutoPilot count (e.g., "31 Autopilot")
Device count (e.g., "42 Devices")
Warning: "By deleting this kiosk all assigned devices will be revert to default state"
Confirmation required: Type "Delete kiosk" in text field
Buttons: Delete (red) and Cancel (black)
Unassigned Kiosk Deletion:
Simplified dialog with "Delete Kiosk?" title
Confirmation message: "Are you sure you want to delete this kiosk from your library? All setting will be permanently deleted."
Warning: "This action cannot be undone."
Buttons: Delete (red) and Cancel (black)
Complete Deletion Process
Read warning messages carefully
For assigned kiosks: Type "Delete kiosk" exactly in confirmation field
For unassigned kiosks: Confirm deletion intent
Click Delete button to proceed
Expected result: Kiosk removed from list and all assignments cleared
Troubleshooting this step:
Issue: Delete button remains disabled → Solution: Ensure exact text entry "Delete kiosk" for assigned configurations
Common mistake: Deleting assigned kiosk without considering device impact → Prevention: Review assignment details before confirming deletion
Next Steps
Immediate actions:
Create your first kiosk configuration if starting with empty state
Review existing configurations for optimization opportunities
Plan device assignment strategy through AutoPilots
Related configurations:
Set up AutoPilots for automated kiosk deployment
Configure device enrollment policies to include kiosk assignments
Establish monitoring processes for kiosk deployment status
Advanced Options
Configuration Organization: Use descriptive naming conventions and detailed descriptions to maintain clear kiosk library organization as your deployment scales.
Assignment Strategy: Plan AutoPilot assignments to group devices with similar kiosk requirements, minimizing management overhead while maintaining flexibility.
Deletion Planning: Before deleting assigned kiosks, consider creating replacement configurations to minimize device downtime during transitions.
Troubleshooting
Empty State Persists:
Symptoms: Interface shows "No Kiosk settings yet" despite expecting configurations
Cause: Permissions issue or configurations not properly saved
Solution: Verify Fleet management permissions, refresh browser, or contact administrator
Assignment Numbers Inconsistent:
Symptoms: Assignment counts don't match expected device numbers
Cause: Offline devices, enrollment issues, or AutoPilot membership changes
Solution: Review device enrollment status, check AutoPilot memberships, verify network connectivity
Creation Button Unresponsive:
Symptoms: + Create button doesn't open creation interface
Cause: Browser issues, permissions, or system performance
Solution: Refresh page, clear browser cache, verify permissions, or try different browser