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App Catalog

Prerequisites

  • Required permissions: Admin or Staff role with access to Fleet > Software Management

  • Supported platforms: Android, iOS, iPadOS, macOS, Windows

  • Time estimate: 15–20 minutes for catalog setup, 3–5 minutes per app addition

  • Additional requirements: MDM activation is required to deploy apps through the App Catalog

Before You Start

The App Catalog is a curated collection of applications available for deployment within your organization. Unlike one-time assignments from app stores, the App Catalog provides admins with a central way to configure patching, deployment behavior, and associations (AutoPilot, device, or group level).

By pre-configuring apps, admins ensure users always have access to approved, secure, and up-to-date software. This prevents shadow IT, enforces compliance, and streamlines app delivery across operating systems.

Step 1: Select Applications for the Catalog

  1. Navigate to Fleet > Software Management > Software Library > App Catalog.

  2. Click + Add New App.

  3. In the App Selection screen, choose applications from the list (Excel, Chrome, Slack, etc.).
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  4. Use the search bar or sort by Name to locate apps.

  5. Select the checkboxes for the apps you want to add.

  6. Click Next.

Expected result: The chosen apps are queued for configuration.

Troubleshooting this step:

  • Issue: App missing from list → Solution: Check if it exists in Play Store, App Store, Microsoft Store, or as a custom upload.

Step 2: Configure Application Settings

  1. After selecting apps, proceed to the Configuration screen.
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  2. For each app, configure:

    • Auto Updates: Enable/disable automatic patching.

    • Installation Behavior: Choose between:

      • Auto-install (automatically deployed to devices)

      • Self-service (available in company app portal for users to install manually)

    • Command Line Options: (Windows/macOS only) Define install parameters.

  3. Repeat for each selected app (e.g., Chrome, Facebook).

  4. Click Next.

Expected result: Apps are saved with defined patching and deployment rules.

Troubleshooting this step:

  • Issue: Options greyed out → Solution: Ensure you selected from a supported source (App Store, Catalog, or Custom).

Step 3: Associate Applications with Devices and Groups

  1. In the Associations step, choose where to assign apps. Options include:

    • AutoPilot profiles (apps deployed at enrollment)

    • Devices (individual endpoints)

    • Device Groups (collections of endpoints by policy or region)
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  2. Select the desired associations.

  3. Click Save.

Expected result: The application is linked to your chosen targets.

Troubleshooting this step:

  • Issue: Device not listed → Solution: Ensure it is enrolled and reporting in Fleet > Devices.

Step 4: Verify Application in Library

  1. Return to Software Library after saving.

  2. The new apps now appear in the list with details:

    • Name & Version

    • Update Status

    • Category

    • Source (Play Store, App Store, Microsoft Store, Custom, Trio Catalog)

    • Assigned Devices/Groups
      ​

  3. A confirmation message appears: “Success – New software has been added to the app library.”

Expected result: The applications are successfully cataloged and available for deployment.

Next Steps

Immediate actions:

  • Monitor assigned apps for update compliance.

  • Review associations regularly to ensure apps remain deployed to the right users.

Related configurations:

  • Combine with Software Policy to enforce mandatory apps.

  • Use Event Logs to audit installation attempts and patching history.

Advanced Options

  • Cross-Platform Deployment: Deploy the same app (e.g., Chrome) to Android, iOS, macOS, and Windows.

  • Custom App Distribution: Upload proprietary apps as APK, IPA, PKG, or MSI.

  • Command-Line Deployment: For Windows/macOS, use silent install parameters for advanced control.

Troubleshooting

  • Symptom: App not appearing in catalog → Cause: Unsupported format or missing store entry. → Solution: Verify supported sources and formats.

  • Symptom: Devices not receiving app → Cause: Misconfigured association. → Solution: Recheck AutoPilot, Device, or Group assignment.

  • Symptom: Auto-update not working → Cause: Disabled in configuration. → Solution: Toggle Auto Update in catalog settings.

  • Symptom: Custom upload fails → Cause: Wrong file extension. → Solution: Ensure correct format (APK, IPA, PKG, MSI/EXE).

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