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Connect Volume Purchase Program (VPP)

Connect Apple VPP: Download the location token from ABM/ASM, upload the .vpptoken, and silently push apps and books to managed devices.

The Apple Volume Purchase Program (VPP)—now called the Apps and Books service in Apple Business Manager (ABM) or Apple School Manager (ASM)—lets you buy or freely assign App Store titles and e-books, then push them silently to managed devices.

Before you start:

  1. APN must be connected. Follow the steps in Connect Apple Push Notification Service (APN).

  2. DEP must be connected. Complete Connect Automated Device Enrollment (DEP).


Prerequisites

Requirement

Details

Role

Security Admin or Fleet Admin

Apple account

ABM / ASM Admin (or Content Manager) at the location where you buy licenses

Files you’ll handle

Location token file (.vpptoken)


Open the VPP Wizard

  1. Go to Fleet → MDM Setup → Apple.

  2. Click Connect VPP Account in the App & Book Management (VPP) tile.

  3. The wizard opens on Step 1 • Sign in to Apple.


Step-by-Step Setup

1 Sign in to Apple Business/School Manager

Click Go to Apple Business Manager (or School Manager) to launch the portal in a new tab and sign in with your Apple ID.

2 Download the location token

  1. In ABM/ASM, choose Account Name → Preferences → Payments and Billing.

  2. Scroll to Content Tokens and locate the correct location.

  3. Click Download to save the file that ends with .vpptoken.

3 Upload the VPP token to Trio

  1. Return to the wizard and advance to Step 3 • Upload VPP Token.

  2. Drag-and-drop the .vpptoken file (or click to browse).

  3. Click Connect. Trio validates the token and flips VPP status to Connected, showing:

    • Apple ID used

    • Token expiration date

    • Total licenses available

Trio will remind you 30, 15, and 7 days before the token expires.


What Happens Next?

  • You can now assign paid or free apps and books from Software Management → Apple App Store.

  • Licenses are pulled automatically from your Apple location and reclaimed when an app is removed.

  • Users never see an App Store prompt—apps install silently.


Troubleshooting

Problem

Symptom

Fix

Wrong location token

Apps fail to assign

Ensure you downloaded the token from the same location where you purchase licenses.

“Token invalid” toast

Wizard rejects upload

Re-download the .vpptoken; do not rename the file.

Token expired

VPP tile shows Expired in red

Download a fresh token in ABM/ASM and upload it to Trio before the expiration date.

Licenses depleted

App deployment stuck on Pending

Buy more licenses for the location, then retry the deployment.

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