This guide explains the Device Information panel for legacy iOS devices (iOS 4 to iOS 16) in the Trio platform. It is intended for IT teams managing iPhones with older operating systems to ensure full visibility and policy enforcement.
🧭 Accessing Device Information
Go to Devices in the left-side menu.
Select an iOS device running version ≤ iOS 16 (e.g., "Maren’s iPhone").
You'll enter the Device Information tab with full details.
🧑💼 User Info
User: Currently assigned user (optional).
User Group: Logical grouping under your organization (e.g., Design Heros).
Blueprint: Policy or configuration profile assigned.
Supervised: Indicates Apple Supervision status.
DEP Assigned: Whether enrolled via Apple's Device Enrollment Program.
Device Name: The user-defined name of the iPhone.
ℹ️ Most of these values are supported on iOS 5+ and above.
💻 Operating System
Name: iOS.
Version: Exact iOS version (e.g., 16.2.2).
Build: Build ID of the OS (e.g., 22A400).
Device Manufacturer: Always Apple.
Update: Manual update checker.
Update Status: Whether system updates are available.
Latest Version: Latest iOS build detected by MDM.
Release Date: iOS version release date.
Last Updated: Date of last system update.
✅ Fully compatible from iOS 5+ onward.
📥 Enrollment
Type: MDM.
Method: Enrollment method (Manual Enroll).
Managed: Whether the device is currently MDM-managed.
Device Ownership: e.g., COD (Company Owned Device).
First/Last Enrollment: Timestamps showing enrollment lifecycle.
Last User: Last user who completed the enrollment.
Agent Type: Agent platform (e.g., Trio MDM).
Agent Installed: Status of management agent.
Sync Status: Indicates if device is syncing with MDM.
Connection Method: e.g., Apple Push Notification Service (APNs).
Install Date: Date the agent was installed.
Agent App Installed: Confirms the presence of the MDM agent app.
Last Check-in: Last communication with the MDM server.
Agent Version: Version of the installed MDM agent.
🛠 Supported from iOS 5+ with key features like APNs and sync.
🧠 Hardware
Model Name: e.g., iPhone 13 Pro.
Storage Usage: Space used versus total (e.g., 32.7 GB of 494.38 GB).
Serial Number: Apple hardware serial.
Device Group: Logical group for bulk policy application.
Hardware UUID: Unique hardware ID.
Wi-Fi MAC / Bluetooth MAC: Interface-level hardware addresses.
eSIM Installed: Shows if an embedded SIM is active.
Battery Level: Current battery charge percentage.
🧬 MAC & UUID fields are fully supported on iOS 9+ and iOS 12+.
🔐 Security Info
Total Controls: Compliance score out of total checks.
Certificate: Validity of MDM certificate.
Security Actions:
Remediate: Fix violations.
Exclude this device: Remove from security reporting temporarily.
Alerts in 7 Days: Number of triggered alerts recently.
CVEs Found: Known security vulnerabilities discovered.
Jailbreak Status: Detects jailbroken devices.
Activation Lock: Indicates if Find My iPhone lock is active.
Passcode Set / Screen Lock / Secure Boot: Security settings.
Update Apps in 7 Days: App updates pending.
🔐 Most security data is visible from iOS 7+ and jailbreak detection from iOS 6+.
🌐 Network
Wi-Fi
IP Address / MAC Address: Current IP and hardware interface ID.
SSID: Wi-Fi network name (e.g., Trio_Office).
Encryption: e.g., WPA2-Personal.
VPN Active: Whether VPN is currently active.
Connected: Indicates connection status.
🧩 iOS 6+ required for encryption visibility and iOS 9+ for VPN info.
🌍 Global Proxy
Protocol: Proxy type (e.g., HTTPS).
Server: Proxy hostname (e.g., proxy.trio.so).
Port: Port used by the proxy (e.g., 8080).
Authentication: If login credentials are required.
Status: Proxy connection status.
🔗 Supported fully on iOS 6+.
✅ Summary
The Device Information tab gives full control over:
iOS versioning and security posture
Supervision and enrollment history
Hardware and app update tracking
Wi-Fi, VPN, and proxy configurations
This module ensures legacy iPhones from iOS 4–16 remain securely monitored under Trio’s MDM infrastructure.