This manual provides an overview of the Device Information screen for Apple iOS devices, such as iPhones and iPads, managed through the Trio platform. It helps IT admins interpret compliance, system, and connectivity data.
🧭 Accessing Device Information
Go to Devices in the sidebar.
Select an iOS device (e.g., “Maren’s iPhone”).
You will enter the Device Information view.
🧑💼 User Info
User: Assigned user.
User Group: Group the user belongs to (e.g., Design Heros).
Blueprint: Policy applied to the device.
Supervised: Indicates if the device is under Apple Supervision.
DEP Assigned: Device Enrollment Program assignment status.
Device Name: Custom or default name of the iPhone.
💻 Operation System
Name: iOS.
Version: Current OS version (e.g., 16.2.2).
Build: Build number (e.g., 22A400).
Device Manufacturer: Always Apple.
Update: Manual update checker.
Update Status: If updates are pending or available.
Latest Version: Latest iOS version available.
Release Date: Release date for current iOS version.
Last Updated: Most recent update timestamp.
📥 Enrollment
Type: MDM.
Method: Manual Enroll.
Managed: Confirms MDM management.
Device Ownership: Typically BYOD or Company Owned.
First Enrollment / Last Enrollment: Timestamps for tracking lifecycle.
Last User: Last user to enroll or log in.
Agent Type: iTrio MDM agent.
Agent Installed: Yes/No.
Sync Status: Device sync activity (e.g., Active).
Connection Method: Network method used (e.g., APNs).
Install Date: Agent installation date.
Agent App Installed: Confirms if the agent app is present.
Last Check-in: Last server sync.
Agent Version: Agent app version installed.
🧠 Hardware
Model Name: e.g., iPhone 15 Pro Max.
Processor Name: A17 Pro chip.
Memory: RAM capacity (e.g., 8 GB).
Storage Usage: Current used/available storage.
Serial Number: Unique Apple serial number.
Device Group: Assigned management group.
Hardware UUID: Universally unique device identifier.
Wi-Fi MAC Address: MAC for wireless networking.
Bluetooth MAC: Bluetooth interface identifier.
eSIM Installed: Whether eSIM is configured.
Battery Level: Battery percentage (e.g., 82%).
🔐 Security Info
Total Controls: Compliance score (e.g., 96%).
Certificate: MDM certificate validity.
Security Actions:
Remediate: Enforce policy fixes.
Exclude this device: Temporarily exempt device.
Alerts in 7 Days: Number of triggered alerts.
CVEs Found: Known vulnerabilities detected.
Jailbreak Status: Confirms if device is jailbroken.
Activation Lock: Status of Apple activation lock.
Passcode Set: Whether passcode is enforced.
Screen Lock / Secure Boot: Status of lock and boot security.
Update Apps in 7 Days: Apps pending update.
🌐 Network
Wi-Fi
IP Address / MAC Address: Current IP and interface ID.
Private MAC: Indicates if randomized MAC is enabled.
SSID: Connected Wi-Fi network (e.g., Trio_Office).
Connected: Network status.
Encryption: Wi-Fi security protocol (WPA2-Personal).
VPN Active: Shows VPN connectivity.
Wi-Fi Assist: Status of iOS Wi-Fi Assist.
Low Data Mode: If enabled, data usage is minimized.
Private Relay: Apple’s privacy feature status.
🌍 Global Proxy
Protocol: Proxy type used (e.g., HTTPS).
Server: Proxy server address (e.g., proxy.trio.so).
Port: Port used by the proxy (e.g., 8080).
Authentication: Whether login is required.
Status: Connection status of the proxy.
✅ Summary
The Device Information screen for iOS offers critical visibility into:
Device and OS health
Enrollment and supervision status
Security posture (including jailbreak detection)
Wi-Fi, VPN, and proxy configuration
This ensures that iPhones in your fleet are secure, compliant, and ready for enterprise deployment through the Trio platform.