This manual explains how to navigate and understand the Device Information screen for Windows endpoints in the Trio platform. It outlines key device data relevant to IT admins and compliance personnel.
🧭 Accessing the Device Information
Go to the Devices section in the left sidebar.
Click on a listed Windows device (e.g., "Sam kelement").
You will be taken to the Device Information tab.
🧑💼 User Info
User: The person currently assigned to the device.
User Group: Logical grouping the user belongs to (e.g., Design Heros).
Blueprint: Profile configuration or policy group linked to the device.
💻 Operating System
Name: Operating system name (e.g., Windows Monterey).
Version: OS version number (e.g., 14.2.2).
Build: Build number (e.g., 22A400).
Update: Indicates whether an update is available.
Update Status: Displays the update availability status.
Latest Version: Latest known OS version (e.g., 14.3.1).
Release Date: Official release date for the OS version.
Last Updated: The last time this system was updated.
🛠️ Enrollment
Type: MDM (Mobile Device Management).
Method: Enrollment approach (Manual Enroll).
Managed: Whether the device is under management.
Device Ownership: Specifies if the device is BYOD or company-owned.
First Enrollment: Date the device was first registered.
Last Enrollment: Date of most recent re-enrollment.
User: Enrolling user (e.g., Farhad Design).
Agent Installed: Confirms if the management agent is active.
Install Date: When the agent was first installed.
Last Check-in: Most recent communication with the MDM server.
Agent Version: Installed version of the MDM agent.
⚙️ Hardware
Model Name: e.g., Dell XPS.
Model Identifier: Specific device identifier.
Processor Name / Speed: e.g., Intel i5 @ 2.4 GHz.
Processors / Cores: Number of CPUs and total cores (e.g., 1 processor with 4 cores).
Memory: RAM available (e.g., 8 GB).
Storage Usage: Used vs. available disk space.
Storage: Total disk size (e.g., 500 GB).
Disk Type: SSD or HDD.
Serial Number: Device serial code.
Device Group: Associated device group.
Hardware UDID: Unique identifier for hardware.
Battery Health: Reported condition of the battery (e.g., Perfect).
🔐 Security Info
Total Controls: Percentage of security compliance tests passed (e.g., 96%).
Pass/Fail Count: Breakdown of passed and failed controls.
Certificate: Shows if a valid certificate is present.
Security Actions:
Remediate: Attempt to fix compliance issues.
Exclude this device: Temporarily remove from compliance reporting.
Alerts in 7 Days: Number of alerts triggered.
CVEs Found: Number of known vulnerabilities detected.
Update Apps in 7 Days: Pending application updates.
🌐 Network
Wi-Fi
Local Host Name: Hostname for the device.
IP Assign Mode: Method used (e.g., DHCP).
MAC Address / IP / Subnet / Gateway: Network configuration details.
DNS: Primary and secondary DNS servers.
SSID: Network name (e.g., Trio_Office).
Encryption: Type of Wi-Fi security (e.g., WPA2-Personal).
Connected: Connection status.
Private MAC: Indicates whether private MAC is enabled.
Ethernet
IP Assign Mode: Typically set to Manual.
MAC Address / IP / Subnet / Gateway: Ethernet-specific settings.
DNS: DNS servers used when connected via cable.
Connected: Confirms wired connection status.
🌍 Global Proxy
Protocol: HTTPS proxy usage.
Server: Proxy server IP address.
Port: Communication port used (e.g., 8080).
Status: Whether the device is currently connected.
Authentication: Indicates if login is required.
User: Logged-in proxy user.
Password: Masked for privacy.
✅ Summary
This page enables full visibility over:
System and agent status
Enrollment history and ownership
Hardware profile and software updates
Security posture and vulnerabilities
Network configuration and proxy setup
It ensures your Windows devices meet corporate compliance and operational policies.