This guide provides a breakdown of the Device Information view in the Trio console for macOS devices. It is designed to help IT admins and users understand what each section displays and how to interpret the data.
🔍 Accessing Device Information
To access this screen:
Go to Devices in the left sidebar.
Select a specific Mac device from the inventory list.
You'll land on the Device Information tab.
🧑💼 User Info
User: The primary user assigned to the Mac.
User Group: The user group the device is associated with.
Blueprint: The configuration template applied to the device.
💻 Operation System
Name: The OS name and version (e.g., macOS Monterey).
Version: Detailed version number (e.g., 14.2.2).
Build: Build number of the OS.
Update: Check if updates are available.
Update Status: Current update behavior (e.g., Update available).
Latest Version: Most recent version identified.
Release Date: When the latest version was released.
Last Updated: The last time the OS was updated.
📥 Enrollment
Type: Enrollment method (e.g., MDM).
Method: How the device was enrolled (e.g., Manual Enroll).
Managed: Indicates if the device is managed by MDM.
Device Ownership: Ownership tag (e.g., BYOD).
Last Enrollment: Date and time of the last enrollment.
First Enrollment: Initial registration date.
Boot Volume: Identifier of the startup disk.
Time Since Enroll: Duration since the device was enrolled.
User: User associated with the enrollment.
Agent Installed: Shows if the management agent is active.
Install Date: Agent installation date.
Last Check-in: Last time the device communicated with the server.
Agent Version: Current agent version installed.
🧠 Hardware
Model Name: e.g., MacBook Air (2020).
Model Identifier: Technical model name.
Processor Name/Speed: CPU information.
Cores: Total processor cores.
Memory: Installed RAM (e.g., 8GB LPDDR4).
Storage Usage: Space used and available.
Storage Capacity: Total disk size.
Disk Type: SSD or HDD.
Device Group: Device assignment group.
Serial Number: Apple serial number.
Hardware UDID: Unique hardware identifier.
Battery Health: Current battery condition (e.g., Perfect).
🔒 Security Info
Total Controls: Percentage of security controls passed/failed.
Certificate: Shows if the device certificate is valid.
Security Actions: Options like Remediate or Exclude this device.
Alerts in 7 Days: Summary of security alerts.
CVEs Found: Known vulnerabilities reported.
Update Apps in 7 Days: Number of app updates available.
🌐 Network
Wi-Fi
Local Host Name: macOS system hostname.
IP Assign Mode: Static or DHCP.
MAC Address: Hardware MAC for Wi-Fi.
IP/Subnet/Gateway: Current network configuration.
DNS: Primary and secondary DNS servers.
SSID: Connected Wi-Fi network.
Encryption: Wi-Fi security type.
Connected: Status of Wi-Fi connection.
Private MAC: Whether private MAC address is enabled.
Ethernet
IP Assign Mode: Static or Manual.
MAC Address: Hardware MAC for Ethernet.
IP/Subnet/Gateway: Ethernet network details.
DNS: DNS configuration for Ethernet.
Connected: Ethernet connection status.
🌐 Global Proxy
Protocol: Proxy type (e.g., HTTPS).
Server: Proxy server IP.
Port: Communication port used.
Status: Connection status to the proxy.
Authentication: If authentication is enabled.
User: Authenticated user.
Password: Masked field for security.
✅ Summary
You get complete visibility into:
System and security compliance
Enrollment history
Hardware and software specifications
Network and proxy configurations
It ensures proactive monitoring and streamlined device management through Trio's unified dashboard.