The MDM Setup section in the Trio Business panel is where IT administrators configure and maintain the critical Apple and Google integrations required for effective device management. This includes linking the environment with Apple Push Notification services (APNs), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) tokens.
These integrations are essential for automating enrollment, managing apps, enforcing profiles, and securing Apple devices across the organization.
Apple Setup Overview
Under the Apple tab, Trio displays three main components required for full functionality with Apple devices:
1. APNs Certificate
The Apple Push Notification service (APNs) certificate is mandatory for managing any iOS, iPadOS, or macOS device. It enables Trio to securely send MDM commands such as:
Remote wipe or lock
Profile installation or removal
Device enrollment notifications
Real-time compliance enforcement
Details shown:
Apple ID used for certificate creation
Expiration Date of the certificate
Days Remaining until renewal is needed
Status (Connected/Not Connected)
✅ IT admins should monitor the expiration and renew the certificate in time to avoid disruption in management.
2. DEP Token
The Device Enrollment Program (DEP) token allows Trio to automate the out-of-box enrollment of Apple devices. Once a device is activated, it is automatically enrolled into Trio without any manual configuration, enabling:
Zero-touch provisioning
Supervised mode setup
Enforcement of enrollment and restrictions
Shown Info:
Company Name linked with Apple Business Manager
Business Apple ID
Expiration Date and renewal status
Connect/Renew options
🔄 DEP simplifies bulk deployments, especially in enterprise or education settings.
3. VPP Token
The Volume Purchase Program (VPP) token allows IT admins to assign and manage apps in bulk—without using personal Apple IDs. Apps purchased through Apple Business Manager can be:
Deployed silently to devices
Reclaimed and reassigned without repurchase
Synced with the organization’s app library
Displayed Information:
Company Name associated with the token
Business Apple ID (if applicable)
Expiration Date and progress bar
Options to Add Apps, Renew, or Disconnect
🛠 VPP integration supports large-scale application rollouts while keeping license ownership with the company.
Ongoing Maintenance and Security
To ensure continuous device control, Trio displays real-time connection statuses, color-coded countdowns to expiration, and direct access to Renew and Disconnect options for each certificate or token.
Admins should routinely check this page to:
Renew expiring certificates or tokens in time
Replace outdated Apple IDs or credentials
Verify connectivity after configuration changes
Add new apps via the VPP interface
Best Practices
Always renew APNs, DEP, and VPP tokens before expiration to avoid losing management capabilities
Use dedicated Apple IDs for each integration to maintain long-term visibility
Document your Apple Business Manager setup and user access permissions
The MDM Setup page in Trio is the gateway to robust Apple ecosystem management. Keeping this section up to date ensures secure, efficient, and scalable mobile device operations across your enterprise.