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Settings

Modify Trio Business through Settings.

Updated over 3 months ago

The Settings section in Trio serves as the administrative backbone of the platform, allowing IT teams to configure key aspects of their mobile device management (MDM) environment. From company details and security preferences to billing and notifications, the Settings panel ensures that your organization maintains control, visibility, and compliance at every level.

Here’s a breakdown of what you can manage within this section:


🏒 Organization

Admins can update essential organizational information such as office locations, time zones, and internal policies. These foundational details ensure consistency across device configurations and user onboarding processes.


πŸ“± MDM Setup

This area enables the configuration of core MDM components, including:

  • APNs certificates for managing Apple devices

  • DEP and VPP tokens for automated device enrollment and app licensing

  • EMM tokens for Android Enterprise integration


πŸ’³ Billing

In the Billing tab, administrators can:

  • View current plan details

  • Track device enrollment limits

  • Monitor subscription status

  • Upgrade plans as needed
    Trial users can also see their trial limitations and available features.


πŸ” Security

Security settings are critical for enforcing access controls across the platform. Admins can:

  • Require Multi-Factor Authentication (MFA) for all users

  • Set or update the Profile Removal Password

  • Configure an Uninstaller PIN to prevent unauthorized removal of the Trio agent


πŸ›ŽοΈ Notifications

Admins can customize in-app and email notifications for key activities, such as:

  • Authentication events

  • User onboarding/offboarding

  • Device commands (e.g., remote wipe, lost mode)

  • Group, software, and profile changes

  • Billing and integration updates

This ensures real-time visibility into important system events.


πŸ‘€ Users

Under user settings, admins can view and manage roles, permissions, and access levels. They can also edit the Super Admin’s account details by navigating to Users > Actions > Edit Information.


🌍 Location

Admins can define unlock passcodes and provide contact information displayed on locked or lost devices. This helps in recovering misplaced hardware and maintaining secure device handling protocols.


The Settings section in Trio is built for flexibility and control, empowering organizations to fine-tune their MDM environment to match operational needs and compliance standards. Whether you're updating a certificate or managing user permissions, this area serves as a central command center for secure and scalable device management.

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